Professional summary

Dedicated, hardworking professional committed to the development of self and organisation. Experienced in technical support, troubleshooting, and administrative duties, with proven skills in critical thinking, problem solving, customer care, time management, and office coordination.

Work experience

IT Technician05/2025 โ€“ present
Cipriani College of Labour and Co-operative Studies
Teacher's Assistant11/2024 โ€“ 05/2025
Cipriani College of Labour and Co-operative Studies
Clerical Assistant08/2022 โ€“ 11/2024
Bishop Anstey High School East
Technology Education Lab Assistant02/2018 โ€“ 08/2022
Bishop Anstey High School East

Education

BSc Information Technology (Special)2016
University of the West Indies, Trinidad and Tobago

Certifications

Introduction to Psychology2025
University of the West Indies, Global Campus

Training & courses

Fortinet NSE 1: Cybersecurity - in progress Learning Analytics Fundamentals, ITC ILO - 2026 Listening: A Powerful Force for Effective Communication - 2022 Financial Planning in the Current Economic Climate - 2019 Stress Management: Techniques & Tools - 2019 Understanding and Dealing with Anger Management - 2018 Effective Interpersonal Skills - 2018 First Aid - 2018 Professionalism and Etiquette in the Workplace - 2018 Money Management in Today's Economy - 2018

Strengths & skills

Organised, detail-oriented and solution-oriented ยท Dependable, reliable and discreet ยท Patient and emotionally intelligent ยท Excellent oral and written communication ยท Works well independently and with a team

Microsoft Office
Google Workspace
Canva
Adobe (InDesign, Illustrator, Photoshop)

Related projects

Research Assistant
  • Creation of charts and graphics to represent study data for a doctoral candidate
Web Design
  • Redesign and maintenance of a professional website for a Professor at UWI
  • Creation of websites for DipEd candidates
Graphic Design
  • Creation of flyers, certificates and other resources for individuals and entities such as FST, UWI and AEBM
Technical Support
  • Assisted presenters for workshops and conferences facilitated by the Anglican Diocese
  • Amended presentations for lecturers and educational consultants at UWI

Volunteering

Red Cross
Children's Carnival, 2024
BAHSE
  • Fundraising events (fair, fete)
  • Student development initiatives (back-to-school blessing, Christmas food hamper drive)

Referees

Mrs. Kheisha Nicholls-De Souza
Director (Ag.), Bishop Anstey and Trinity College East
1-868-745-7543
Mr. Antonio Armstrong
Group IT Manager, Dynamic 1 Group of Companies Ltd.
1-868-291-5335

Academic certificates

Letters of recommendation

recommendation
Generic Recommendation

Police certificate of character

police-cert